Urban Insight

Urban Insight was hired by the Japanese American National Museum to improve the usability of their project website and increase user engagement and participation. The team conducted a user survey and developed a content strategy, wire frames, and designs for both desktop and mobile. Although the new design has not been launched, the museum has already received very good feedback internally. Urban Insight was organized and delivered items on time, quickly addressing any issues that arose and suggesting better ideas when needed.

Kansas Legal Services hired Urban Insight to upgrade their website to Drupal 9. The company also developed WriteCleary and ReadClearly to ensure the content on the website is accessible and easy to understand. Since the upgrade, the website has been easier to use and features more functionalities. Urban Insight provided thorough training for the Kansas Legal Services team and has been praised for their communication and project management. The team has been thrilled with the results and is happy with the upgrade.

A healthcare company hired Urban Insight to create a new web app and improve user experience for their marketing website. The team created a complex web app with a headless architecture, which has been delivered on time and on budget. The measurable outcomes from the project include an increase in website traffic and conversions, as well as high ratings from website users. Overall, the company was impressed with the flexibility and understanding Urban Insight showed towards their specific challenges.