TruAdvantage

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TruAdvantage is a San Jose, Calif.-based security-focused managed IT provider. It was founded in 2010 and now has a team of 19 that providesĀ IT managed services, cybersecurity, cloud consulting & SI, and IT strategy consulting.

Client Insights

Industry Expertise

Medical

20%

Other industries

20%

Advertising & marketing

15%

Business services

15%

Legal

15%

Non-profit

15%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$50K-$199K 13 projects

$10K-$49K 5 projects

$200K-$999K 5 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
24 Reviews

In the first project, a large accounting firm in the Bay Area hired TruAdvantage for managed IT and cybersecurity services. TruAdvantage was able to demonstrate measurable outcomes from the project, including faster incident resolution, strengthened security, enhanced user satisfaction, cost-efficiency, compliance achievements, minimized downtime, and enhanced system performance. The company excelled in project management by delivering items on time and swiftly responding to the client's needs. The most impressive aspect of TruAdvantage was their unwavering dedication to customer satisfaction, as well as their profound understanding of the client's business and industry.

In the second project, a fast-growing trading and logistics company in the Bay Area hired TruAdvantage to handle their IT needs and switch from Google Workspace to Microsoft. The company was impressed with TruAdvantage's diverse expertise in meeting their project requirements and providing high-quality ongoing managed services. TruAdvantage consistently delivered items on time and responded to the client's needs in a reliable and proactive manner. The client's primary form of communication with TruAdvantage was in-person and virtual meetings. The client found TruAdvantage's project management and ongoing managed services to be exceptional, with no areas for improvement identified.

In the third project, a biopharmaceutical company in the Bay Area engaged TruAdvantage to manage all their IT needs, including internet and telephone services. TruAdvantage conducted a thorough examination of the company's computer systems and configurations, providing recommendations to enhance their setup. The company experienced measurable outcomes from the project, including responsive helpdesk support and improved security. TruAdvantage consistently delivered projects within designated timelines and demonstrated a proactive approach to preventing issues. The most impressive aspect of TruAdvantage was their high level of capability and competence, as well as their proactive approach to preventing issues. The client had no major issues with TruAdvantage and was consistently impressed with their interactions.

Timeliness

4.9

Service Excellence

5.0

Value

4.8

Would Recommend

5.0