Texaport
visit site- $5,000+
- 10 - 49 employees
- Edinburgh, United Kingdom
Texaport is an established and reputable managed service provider with a strong focus on security and customer service excellence. Texaport empowers organizations with comprehensive managed services that combine exceptional customer service, strategic digital transformation, and robust security solutions.
Founded in 2012, Texaport has been providing IT solutions, Consultancy, and Cybersecurity to clients throughout the UK and across the globe.
Client Insights
Industry Expertise
60%
30%
10%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 80%
Common Project Size
<$10K 3 projects
$50K-$199K 2 projects
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Texaport recently completed a project providing managed IT services for a project management services company. The client, Reid Mitchell, was in need of external IT support, including equipment supply and general IT services. After onboarding, Texaport got involved immediately, learning about the client's business and providing laptops. Reid Mitchell has been pleased with the response to any issues they've had and found Texaport to be good at sticking to the schedule and budget. The client also noted that Texaport understands their needs and that the company does what they say they are going to do.
Texaport was also hired to provide managed IT services for a distillery, St Andrews Brewers Limited. They were in need of general IT and software support, as well as the provision of laptops and related hardware. The client was pleased with the quick resolution of IT support requests and the lack of material downtime in IT access. They noted that Texaport's staff was very approachable and responsive. The client did mention that there is still room for improvement in Texaport's tool to allow customer feedback.
Another project recently completed by Texaport involved providing IT and Microsoft 365 support for a data analytics company, Coorie Dug. The client was looking for ongoing IT support, as well as consultancy for website setup, 365, hosting, and data storage. The project involved setting up a comprehensive Microsoft 365 environment, providing website consultation, hosting, and data storage, and setting up SharePoint for organized data management. The client was incredibly happy with the work provided by Texaport, noting that the consultation on the website allowed them to make informed decisions. They also mentioned that all work was delivered in a timely manner and that Texaport was very prompt in responding to queries. The client was impressed with Texaport's knowledge and problem-solving abilities.
Timeliness
Service Excellence
Value
Would Recommend
Awards
2023
2023