TechMD

The first project summarized is the On Demand IT Support for an Industrial Equipment Distributor. The client needed access to IT professionals on an as-needed basis, and TechMD provided ongoing support by phone for computer and software issues. The client has invested approximately $5-11,000 per year over multiple years and is satisfied with the ongoing engagement, noting that they are not bogged down with computer and software issues and are impressed with the follow-up support provided by TechMD.

The second project summarized is the Managed IT Support for a Religious Institution. The client needed to become cloud-based and have a more agile mobile workforce. TechMD provided a robust network infrastructure, improved Internet speeds, and full coverage across the campus. The client notes that TechMD saves them at least 5 hours per week in network troubleshooting and is impressed with their project management and customer experience, emphasizing that TechMD prioritizes their mission over their bottom line.

The third project summarized is the Server & Hardware Update for an Online Law School & University. The client needed help implementing MS 365 for their university system and transitioning from local file servers to cloud storage. TechMD made the transition easy and provided new equipment through their connections. The client is satisfied with the impact of the engagement, noting that both locations can now access their entire files through SharePoint, and is impressed with the punctuality and knowledge of TechMD’s technicians.