Silk Email

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Silk Email, an email marketing company, is based in Lostwithiel, United Kingdom. The small firm was established in 2017. Their services include email marketing, conversion optimization, and graphic design.

Client Insights

Industry Expertise

eCommerce

100%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

<$10K 3 projects

$10K-$49K 3 projects

Clients

  • DealMaker Reach
  • Beautiful Earth Boutique
  • The Midwest Sea Salt Company

Highlights from Recent Projects

Overall Rating

4.9
7 Reviews

Silk Email completed a project for a nutritional supplements brand based in Switzerland. The company hired Silk Email to develop an email marketing strategy and design the email marketing funnel with the goal of increasing conversion rates and customer loyalty. The project resulted in successful email campaigns and a significant increase in conversion rates, showcasing the effectiveness of Silk Email's work. The workflow between the client's team and Silk Email's team was efficient and effective, with open communication and fast response times.

Another project completed by Silk Email involved a goods and toys retail store looking for assistance with email design, implementation, and scheduling for an aggressive email cadence over the 2021 holiday season. Silk Email's comprehensive offerings and responsive efforts resulted in improved click-through rates and revenue. The workflow between the client's team and Silk Email's team was quick and efficient, primarily using the messaging app Slack for communication. Overall, the client found Silk Email's work to be high-quality and was impressed by their responsiveness and capabilities.

Silk Email also provided email marketing services to a 360 marketing agency, offering expertise in Klaviyo, email design and management, graphic design support, and campaign planning. The project resulted in significant improvements to many clients' revenue attributed to email, including an 800% year-over-year lift for one client. Silk Email's project management and communication were very good, with a focus on timely delivery and going above and beyond to accommodate the client's requests and concerns. The client found Silk Email's team to be knowledgeable, creative, and experts in email communications, with no areas for improvement identified.

Timeliness

5.0

Service Excellence

4.9

Value

4.9

Would Recommend

5.0

Awards

37847

2022