Sikich

Sikich successfully provided managed IT services for a wealth management firm, Waverly Advisors. They set up the tenant SharePoint Telecom and Microsoft Teams for the phone system. Sikich helped with the transition of an acquired firm to move from their environment into Waverly Advisors' environment. The employees were exceedingly happy with their tech support and rated their service as excellent.

For a credit union, Sikich installed network switches, communicating effectively and meeting the timeline for completion within approximately 30 days. The project management was effective, and Sikich responded to the client's needs, maintaining successful communication. The client found Sikich impressive due to their long-standing experience and knowledge, having worked with them for approximately 24 years. However, billing for services could get very expensive, even for minor questions or help needed.

Sikich was hired to enhance the network security for Buona Companies, a foodservice company. They brought the network security together under one umbrella, providing proactive maintenance, end user security awareness training, EDR, and network monitoring. Sikich helped the company generate a budget, reviewed the status of ongoing projects, and regularly reviewed reports regarding network and endpoint health. The project was broken down into individual parts with an achievable timetable, and communication was primarily through in-person and virtual meetings. The client was impressed by Sikich's tenured staff and found no areas for improvement.