Top 100 Outsourced Customer Support Services
The Best of January 2024
Looking for a top customer support service provider?
Providing stellar customer support to your patrons helps build brand loyalty and relationships. The better you support and help with their concerns, the more you show them how much you care for them. Customer support service is a must for every business, not just retailers.
The Manifest has prepared a shortlist of the leading customer support service providers to help you match with the ideal partner. Take a moment to read through their client testimonials, profiles, and case studies to see if they fit the bill.
>List of the Best Customer Support Companies
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151
- $1,000+
- 250 - 999 employees
- London, United Kingdom
CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.
Industries
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152
- Undisclosed
- 250 - 999 employees
- Denver,
Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.
Clients
- Oddyssey Health Services
- Skillstat
- Era 303 Services
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153
- $5,000+
- 10 - 49 employees
- Patna, India
Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.
Clients
- Mclinic Healthtech
- Nestiva Hospital
- Helibenz Tech Solutions
- Fillip Technologies
Industries
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154
- Undisclosed
- 10 - 49 employees
- Lake Hallie, WI
Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.
Clients
- GW Pumps & Purification
- The US Water Company
- Commonweal Development Corp.
Industries
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155
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
ZRAFTED is a customer service outsourcing company headquartered in Lahore, Pakistan and Vista, California. The company provides customer service outsourcing, social media marketing, email marketing, web design, and more and has a small team.The company was established in 2015.Read MoreIndustries
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156
- $250,000+
- 250 - 999 employees
- Miramar, FL
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
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157
- $1,000+
- 250 - 999 employees
- Warszawa, Poland
EverHelp is a Warszawa, Poland-based customer service outsourcing company. The small agency was launched in 2021. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.Read MoreIndustries
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158
- $5,000+
- 250 - 999 employees
- El Segundo, CA
IQ BackOffice is a finance, accounting, and HR company headquartered in El Segundo, Calif. with additional offices in India and the Philippines. The company was founded in 2002 and has grown to a team of 274 employees. IQ BackOffice provides non-voice BPO/back office services, financial accounting, and voice services.
Industries
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159
- $1,000+
- 250 - 999 employees
- Johannesburg, South Africa
DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.Read MoreIndustries
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160
- $1,000+
- 50 - 249 employees
- Knoxville, TN
Based in Knoxville, Tenn., Gabbyville is a team of virtual receptionists that specializes in voice services. Since 2013, their team of around 10 has been working with clients in different industries such as financial services, healthcare, and information technology.
Clients
- T.W. Law Firm
- Yaniv & Associates
- ETHODE
- Book2Clean
Industries
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161
- $10,000+
- 10 - 49 employees
- Wilmington, DE
RPR Services, LLC is a property preservation and data processing company headquartered in Wilmington, Del. with a secondary office in Maharashtra, India. Founded in 2015 and with a current team of over 50 employees, they provide non-voice BPO, back-office services, web design, branding, and more to small businesses.
Clients
- Remedy Field Services Inc
Industries
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162
- Undisclosed
- 50 - 249 employees
- Gastonia, NC
AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses.
Clients
- Robert R. McGill Air Conditioning INC
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163
- Undisclosed
- 50 - 249 employees
- Portland, OR
HelloSells is a lead qualification service based in Portland, Oregon with over 250 members. Founded in 2015, they offer lead capture and qualification services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, insurance, and health care, among other industries.
Clients
- JaxInvest
- Choice Granite & Remodeling
- Quidel
Industries
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164
- $1,000+
- 250 - 999 employees
- Los Angeles, CA
VA Support Now is an answering service company. The midsize Los Angeles, California-based agency was established in 2022. Their services include call center services and back office outsourcing.
Industries
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165
- $10,000+
- 50 - 249 employees
- Durban, South Africa
Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services.
Clients
- Mix Telematics
- Cell C
Industries
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166
- $1,000+
- 10 - 49 employees
- Oxon Hill, MD
Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.
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167
- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Clients
- Talent:Inc.
- Cell C
- Tracker
Industries
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168
- $1,000+
- 2 - 9 employees
- Mombasa, Kenya
Founded in 2018, Pettinsky Karisa is an IT strategy consulting company. Their small team is based in Mombasa, Kenya. Their services include custom software development, marketing strategy, IT managed services, UX design, and graphic design.
Clients
- Makueni County Government
- Betting Control and Incensing Board
- Lehr Business Centre
- Atlancis
Industries
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169
- $1,000+
- 250 - 999 employees
- Bengaluru, India
Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.
Industries
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170
- $1,000+
- 250 - 999 employees
- Cebu City, Philippines
A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.
Industries
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171
- Undisclosed
- 10 - 49 employees
- Ilford, United Kingdom
Founded in 2022, Support365days is a customer service outsourcing company. Headquartered in Ilford, United Kingdom and Ilford, United Kingdom, their small team provides customer service outsourcing, fulfillment, social media marketing, email marketing, and more.
Industries
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172
- $1,000+
- 50 - 249 employees
- Las Vegas, NV
PissedConsumer, a public relations agency and customer service outsourcing company, was established in 2006. The company offers public relations and customer service outsourcing and has a midsize team.
Industries
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173
- $1,000+
- 10 - 49 employees
- Richmond, VA
DCA Virtual Business Support is a small business solutions company based in Richmond, Va. The company, founded in 2011, has a team of more than ten that provides non-voice BPO/back office services, web design, content marketing, graphic design, and logo services. DCA Virtual Business Support serves small and mid-market companies in various industries.
Clients
- Cook Professional Resources, Inc.
- Claim Leadership
- Zane Advisors
- Dormitory 101
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174
- Undisclosed
- 50 - 249 employees
- Sofia, Bulgaria
Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.
Industries
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175
- $1,000+
- 250 - 999 employees
- Sheridan, WY
Launched in 2017, Rely ON Ants is a customer service outsourcing company. Their midsize team is in Berlin, Germany. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
Industries
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176
- $5,000+
- 250 - 999 employees
- Montego Bay, Jamaica
Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.
Industries
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177
- $5,000+
- 2 - 9 employees
- Los Angeles, CA
The Workforce Pro is a consulting firm based in Los Angeles run by a team of less than 10. Founded in 2016, the company specializes in business consulting, CRM consulting & SI, and other application development. Their business consulting services focus on cost reduction, strategy development, and operational changes, among other topics.
Clients
- Thrive Causemetics
- Integrate
- Your Super
- The Honey Pot Co
Industries
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178
- $1,000+
- 50 - 249 employees
- Los Angeles, CA
Founded in 2021, SWITCH 360 is an answering service company. Their midsize team is located in Los Angeles, California. Their services include call center services, customer service outsourcing, digital strategy, search engine optimization, and more.Read MoreIndustries
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179
- $1,000+
- 10 - 49 employees
- New York, NY
RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.
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180
- Undisclosed
- 1,000 - 9,999 employees
- Las Vegas, NV
Open Access BPO is a multilingual outsourcing firm with offices in Makati and Davao, Philippines; Taipei, Taiwan; Xiamen City, China; and Las Vegas. Founded in 2006, Open Access BPO has more than 1000 employees and offers multilingual customer support, sales, digital content management, and back office services
Industries
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