Top 100 Call Center Services

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Top 100 Call Center Services

The Best of January 2024

Call center companies have been dominating the industry thanks to their cost-effective and quality services. They help connect businesses and customers by answering their questions regarding their products and services. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 61
    (63 Reviews) 4.6
    • Timeliness

      4.7
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

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    Clients

    • LeaseLock
    • Bambee
    • MeMD
    • Kustomer

    Industries

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  • 62
    (6 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $10,000+
    • 1,000 - 9,999 employees
    • Cambridge, MA

    Founded in 2015, Peak Support is a Boston-based business process outsourcing (BPO) provider. Their approximately 250 employees provide both voice services like inbound appointment scheduling and B2C telemarketing. They also provide email- and chat-focused customer support.

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    Clients

    • Ministry of Supply
    • Public Rec
    • BloomNation

    Industries

  • 63
    (4 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.6
    • $1,000+
    • 1,000 - 9,999 employees
    • Pasig, Philippines

    Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

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    Clients

    • Flexigroup
    • Monat
    • Samsung
    • KFC

    Industries

  • 64
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

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    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

  • 65
    (8 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.

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    Clients

    • Vodafone
    • VFS.Global
    • CGI
    • BlaBlaCar

    Industries

  • 66
    (17 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.5
    • $5,000+
    • 1,000 - 9,999 employees
    • Mahwah, NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

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    Clients

    • TIME Magazine
    • GE Capital Bank
    • Special Olympics

    Industries

  • 67
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      3.5
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

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    Industries

  • 68
    (11 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.8
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

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    Industries

  • 69
    (7 Reviews) 4.7
    • Timeliness

      4.9
    • Service Excellence

      4.7
    • Value

      3.8
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon
    • Isango
    • Instacart
    • HomeLight

    Industries

  • 70
    (39 Reviews) 4.4
    • Timeliness

      0.5
    • Service Excellence

      4.4
    • Value

      0.5
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Duluth, GA

    VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

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    Clients

    • Adobe
    • McDonalds
    • Dell
    • Hyundai

    Industries

  • 71
    (5 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Calgary, Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

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    Clients

    • Sofina Foods Inc.

    Industries

  • 72
    (12 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Orlando, FL

    Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.

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    Clients

    • Managed Services Group
    • Telecom One
    • ThinkTech
    • Commprise

    Industries

  • 73
    (34 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

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    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

  • 74
    (31 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

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    Clients

    • The Law Office of Robert David Malove
    • Hammerschmidt
    • Stickradt
    • & Associates

    Industries

  • 75
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Lewisville, TX

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

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    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

  • 76
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • Willoughby, OH

    JMS Elite is a voice services and market research firm based in Willoughby, Ohio. Founded in 2002, their team of over 20 employees serves firms of all sizes across a range of industries, including business and financial services, education, and healthcare. 

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    Clients

    • Carl Zeiss AG
    • Beckman Coulter
    • Logility, Inc.
    • Amazon

    Industries

  • 77
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Jackson, MI

    AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors. 

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    Clients

    • Cadillac
    • Federal Mogul
    • Michigan State University
    • Henry Ford Health System

    Industries

  • 78
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • London, United Kingdom

    Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

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    Clients

    • Hafilat Industry LLC
    • Safaricom
    • Telenor

    Industries

  • 79
    (8 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Langley, Canada

    Headquartered in Langley City, Canada, FiveRings Marketing is a direct marketing company. The small company was established in 2017. Their team focuses on direct marketing, pay per click, and search engine optimization.

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    Industries

  • 80
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Sheridan, WY
    Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.
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    Industries

  • 81
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $25,000+
    • 250 - 999 employees
    • San Francisco, CA

    UnboundB2B is a San Francisco, California-based content marketing company. The midsize team provides content marketing, email marketing, digital strategy, and social media marketing and was established in 2016.

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    Industries

  • 82
    (6 Reviews) 4.2
    • Timeliness

      4.3
    • Service Excellence

      4.2
    • Value

      4.3
    • Would Recommend

      4.4
    • $1,000+
    • 1,000 - 9,999 employees
    • Woodburn, OR

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

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    Industries

  • 83
    (38 Reviews) 4.6
    • Timeliness

      3.6
    • Service Excellence

      4.6
    • Value

      3.5
    • Would Recommend

      4.5
    • Undisclosed
    • 10 - 49 employees
    • King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

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    Clients

    • Bausch+Lomb
    • Fujitec
    • Colwell Banker

    Industries

  • 84
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Fredericton, Canada

    Atlantic Growth Solutions is a voice services company based in Fredericton, Canada with a team of more than 10 members. Founded in 2013, they offer not only voice services but also corporate training for clients in the industries of financial services, IT, and manufacturing.

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    Clients

    • Blackberry
    • Fico
    • RtTech Software
    • Masitek

    Industries

  • 85
    (11 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      3.4
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Evanston, IL

    Founded in 2004, Acquirent is a telephone answering service. The small Evanston, Illinois-based team specializes in voice services and CRM consulting and SI.

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    Clients

    • HomeAdvisor
    • Weight Watchers
    • Logistyx Technologies
    • Greenlight Medical

    Industries

  • 86
    (17 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • New York, NY

    Vserve Ebusiness Solutions is a non-voice bpo/back office services company. The midsize team is headquartered in New York, New York. Their services include non-voice bpo/back office services, product design, web design, voice services, and more.

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    Industries

  • 87
    (16 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Amplibiz is a sales outsourcing company founded in 2020. They are located in Pembroke Pines, Florida and have a small team. Their services include sales outsourcing, business consulting, back office outsourcing, and customer service outsourcing.

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    Industries

  • 88
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Plano, TX
    Located in Plano, Texas, Constructur is a marketing strategy company. Founded in 2021, the small team provides marketing strategy, call center services, back office outsourcing, and sales outsourcing.
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    Industries

  • 89
    (37 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Rochester, MN

    SocialBloom is an email marketing company headquartered in Rochester, Minnesota. The small team focuses on email marketing, social media marketing, and direct marketing. The firm was established in 2020.

    Read More

    Industries

  • 90
    (27 Reviews) 4.5
    • Timeliness

      0.8
    • Service Excellence

      4.5
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 250 - 999 employees
    • Hollywood, CA

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

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    Clients

    • Fire Recovery USA
    • Moisture Jamzz
    • Hollywood Academy of Music

    Industries

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