Top 100 Outsourced Customer Support Services

Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.

Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.

Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.

Founded in 2015, Peak Support is a Boston-based business process outsourcing (BPO) provider. Their approximately 250 employees provide both voice services like inbound appointment scheduling and B2C telemarketing. They also provide email- and chat-focused customer support.

Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.

Vserve Ebusiness Solutions is a non-voice bpo/back office services company. The midsize team is headquartered in New York, New York. Their services include non-voice bpo/back office services, product design, web design, voice services, and more.

Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

SunTec India is a multi-process IT outsourcing company based in New Delhi, India with an additional office in Laguna Beach, Calif. Founded in 1999, SunTec India boasts a team of over 968 employees who provide non-voice BPO/back office services and voice/call center services.

SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.

Founded in 2017, LTVplus is BPO firm that is headquartered in West Palm Beach, Fla. Their team of 19 is sold dedicated to providing non-voice BPO and back office services. 

Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.

Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies. 

Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.

1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.

Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.