Top 100 Outsourced Customer Support Services

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Top 100 Outsourced Customer Support Services

The Best of January 2024

Looking for a top customer support service provider?

Providing stellar customer support to your patrons helps build brand loyalty and relationships. The better you support and help with their concerns, the more you show them how much you care for them. 

Jump to Most Reviewed Companies

List of the Best Customer Support Companies

  • 211
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Las Vegas, NV

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

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    Industries

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  • 212
    (4 Reviews) 4.1
    • Timeliness

      4.1
    • Service Excellence

      4.1
    • Value

      3.8
    • Would Recommend

      3.8
    • $1,000+
    • 250 - 999 employees
    • Clarksville, TN

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

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    Clients

    • Inc. 5000

    Industries

  • 213
    (4 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • کراچی, Pakistan

    Cenit Inc is a business solutions provider founded in 2014 with more than 50 members. They offer back-office services, voice services, and web development solutions from their office in Karachi, Pakistan. They primarily work with small and medium-sized companies.

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    Clients

    • TVape

    Industries

  • 214
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Armenia, Colombia

    Sharkhelpers, a non-voice bpo/back office services company, is based in Armenia, Colombia. Established in 2019, the small team provides non-voice bpo/back office services and HR services.

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    Industries

  • 215
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 216
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Cincinnati, OH

    RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

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    Industries

  • 217
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    Wrrk is a customer service outsourcing company. They are based in San Francisco, California and have a midsize team. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 218
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • Undisclosed
    • 10,000+ employees
    • Sacramento, CA

    ModSquad, a public relations company, was founded in 2007. In San Francisco, California, their midsize team offers public relations, IT managed services, IT staff augmentation, and IT strategy consulting.

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    Clients

    • Warner Brothers
    • NBC
    • Zendesk
    • EA Sports

    Industries

  • 219
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • London, United Kingdom

    Commversion UK is a  live chat service firm that provides conversion optimization and back office services to their small business, mid-market, and enterprise clients in the real estate, hospitality and leisure, and automotive industries. Their London office is made up of 250 employees.

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    Clients

    • JLL
    • Douglas & Gordon
    • Marsh & Parsons
    • Sotheby's International Realty

    Industries

  • 220
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Gdańsk, Poland
    Aplitt sp. Z o.o. Is a Gdańsk, Poland-based software development company. The midsize team provides custom software development, web development, mobile app development, application testing, and more. The company was founded in 1995.
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    Industries

  • 221
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Gurugram, India

    Growup Technologies is a remote employee service provider based in Gurgaon, India. The company, founded in 2018, has more than 200 employees who provide, among others, non-voice BPO and back office services, HR services, and other digital marketing services to enterprise-level companies.

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    Clients

    • Vatika Group
    • ClearMedi Hospitals
    • Bonjour Socks
    • Ferns N Petals

    Industries

  • 222
    (2 Reviews) 4.5
    • Timeliness

      4.8
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 223
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Montego Bay, Jamaica

    Midsize phone answering service NICE, is in Montego Bay, Jamaica. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 224
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • London, United Kingdom

    Founded in 2020, Talent First is a IT staff augmentation company. They are based in London, United Kingdom; Sofia, Bulgaria and Kyiv, Ukraine and have a small team. The company focuses on IT staff augmentation, cybersecurity, HR services, and customer service outsourcing.

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    Industries

  • 225
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Rawalpindi, Pakistan
    GravityBPO, a call center, is based in Rawalpindi, Pakistan and Philadelphia, Pennsylvania. The midsize company was launched in 2018. Their team specializes in call center services, back office outsourcing, affiliate marketing, and transcription.
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    Industries

  • 226
    (24 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      4.2
    • Value

      0.6
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Tampa, FL

    AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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    Clients

    • Bayer
    • NPR
    • Berkshire Hathaway

    Industries

  • 227
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Bogotá, Colombia
    BPM CONSULTING SAS is a telephone answering service established in 2005. The large Bogotá, Colombia-based team specializes in call center services, customer service outsourcing, BI & big data consulting & SI, cybersecurity, and more.
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    Clients

    • ADMINISTRADORA DE LOS RECURSOS DEL SISTEMA GENERAL DE SEGURIDAD SOCIAL EN SALUD - ADRES
    • ADRES - ADMINISTRADORA DE LOS RECURSOS DEL SISTEMA GENERAL DE SEGURIDAD SOCIAL EN SALUD
    • FONDO NACIONAL DE GARANTÍAS
    • INSTITUTO COLOMBIANO PARA LA EVALUACIÓN DE LA CALIDAD DE LA EDUCACIÓN - ICFES

    Industries

  • 228
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 229
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • Singapore, Singapore

    Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries. 

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    Clients

    • NetApp
    • StarHub
    • Boost e-Wallet
    • GMI

    Industries

  • 230
    (6 Reviews) 4.4
    • Timeliness

      4.3
    • Service Excellence

      4.4
    • Value

      4.1
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Willow Grove, PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

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    Industries

  • 231
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Coimbatore, India

    Founded in 2007, Login Services is located in Coimbatore, India. Their team of about 50 people provides non-voice BPO/back office services for enterprise, midmarket, and small businesses. Their industries include health care, medical, business, and other services.

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    Industries

  • 232
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Zagreb, Croatia

    Answering service company Significo was established in 2007. The midsize Zagreb, Croatia-based team specializes in call center services, sales outsourcing, and customer service outsourcing.

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    Clients

    • SPAR Hrvatska d.o.o.
    • INA d.d.
    • Croatia Osiguranje d.d.
    • Porsche Inter Auto Hrvatska d.o.o.

    Industries

  • 233
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Pasadena, CA

    Located in Pasadena, California, GlobalityNet is a finance & accounting outsourcing (FAO) company. The small company was established in 2016. Their team offers finance & accounting outsourcing (FAO), voice services, and non-voice bpo/back office services.

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    Industries

  • 234
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sayreville, NJ

    AMBSI Inc., an insurance services & brokers company, was founded in 2016. They are based in Sayreville, New Jersey and have a small team. Their services include insurance services & brokers.

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    Industries

  • 235
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Burgas, Bulgaria

    Callboxs is a business consulting company. Their midsize team is headquartered in Burgas, Bulgaria. The company provides business consulting, direct marketing, voice services, non-voice bpo/back office services, and more.

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    Industries

  • 236
    (2 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Riverside, CA

    PCN - Professional Communications Network is an answering service company from Riverside, Calif. It was founded in 1989 and now has a team of 12 that provides voice services to its clients. 

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  • 237
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Yerevan, Armenia
    Rooqet, a customer service outsourcing company, is in Yerevan, Armenia. Established in 2020, the small team focuses on customer service outsourcing, sales outsourcing, pay per click, and other digital marketing.
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  • 238
    (1 Reviews) 4.5
    • Timeliness

      3.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • Undisclosed
    • 250 - 999 employees
    • Pasay, Philippines

    Reliasourcing Inc is a customer service outsourcing company based in Pasay, Philippines and Manila, Philippines. The midsize firm was established in 2020. Their team provides customer service outsourcing, finance & accounting outsourcing (FAO), sales outsourcing, back office outsourcing, and more.

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  • 239
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • 6th Of October, Egypt

    Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.

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    Clients

    • Bosta

    Industries

  • 240
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Pune, India

    Strong Vision Data Processing is a professional data management firm based in Pune, India, and founded in 2016. Their team of 4 employees specializes in non-voice BPO, bookkeeping, and finance and account outsourcing. 

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    Clients

    • 82 CLASSIC
    • University of Chicago
    • Sportex Safety
    • K-Ratio

    Industries

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