Pexly

The first project completed by Pexly was the Content Moderation Services for Online Classifieds Platform for Quoka.de. The company provided good quality content moderation by native speakers in alignment with different rules and regulations, managing high volumes of user generated content, and easy communication ways. The measurable outcomes from the project demonstrated a reliable processing of the required ad volume, an increase in ad quality through native speakers, reduced waiting time for users, and fewer complaints. Pexly delivered items on time, with the primary form of communication being virtual meetings. The most impressive aspect of the project was the company's very good response to the needs and the quality and commitment of its agents.

The second project was Call Center Services & Support for a Wizard-Themed Bar, The Cauldron. The company's specific goals were to handle incoming emails, introduce phone calls, and enhance the level of customer service, which Pexly achieved. The measurable outcomes from the project demonstrated a dramatic shortening of the response time, higher customer satisfaction, and the successful answering of phone calls. Pexly's project management was fantastic, with everything delivered on time and professionally. The most impressive aspect of the project was the company's flexibility and ability to handle the structure of the multiple venues across different time zones.

The third project was Business & Recruitment Services for a Language Tech Company, vidby.com. The company's specific goals were to help in building a customer support service and search for specialists for marketing and support departments, which Pexly successfully accomplished. The measurable outcomes from the project demonstrated the number of specialists found and the number of requests processed. Pexly's project management was efficient and professional, with quick responses to the company's problems and needs. The most impressive aspect of the project was the company's involvement in the process and the good professional level and experience of each team member.