PCA Technology Group
visit site- Undisclosed
- 10 - 49 employees
- Buffalo, NY
PCA Technology is a technology company based in Buffalo, New York. Founded in 1989, PCA Technology's team of about 40 employees provide custom software development, web development, and IT managed services.
Client Insights
Industry Expertise
25%
25%
25%
25%
Client Size Distribution
Small Business (<$10M) 50%
Midmarket ($10M - $1B) 30%
Enterprise (>$1B) 20%
Common Project Size
<$10K 10 projects
$10K-$49K 7 projects
$50K-$199K 3 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
The first project PCA Technology Group completed was managed IT services and cybersecurity for a community center. The project's objectives were to provide IT support and cybersecurity while delivering high customer service. The team consisted of 6-10 employees, and the project was completed successfully. The measurable outcomes included 100% employee satisfaction, 100% network uptime, and never experiencing a virus or data loss.
The second project was custom software development and IT support for a school. PCA Technology Group was brought in to install accounting software updates, perform customizations, and provide troubleshooting support. With 2-5 employees working on the project, the team delivered the most current software version and provided timely responses and solutions to the school's needs. The personal approach and outstanding support from the PCA team were particularly impressive and unique.
The third project was managed IT services for an automotive retailer. PCA Technology Group was hired to be the Managed Service Provider and also to serve as the 'Qualified Individual' for FTC Safeguards Rule compliance. With 6-10 employees dedicated to the project, the team provided thorough support and project management, successfully aligning technology requirements with the organization's business objectives. PCA Technology Group stood out with their commitment to customer satisfaction and willingness to go to great lengths to ensure the project's success.
Timeliness
Service Excellence
Value
Would Recommend
Awards
2023
2023
2023
2022