pb+j

visit site

Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries. 

Client Insights

Industry Expertise

eCommerce

75%

Consumer products & services

20%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 75%

Common Project Size

$10K-$49K 18 projects

<$10K 8 projects

$50K-$199K 8 projects

Clients

  • Loverboy
  • Endy
  • Harvard Business School
  • Stanford Design School

Highlights from Recent Projects

Overall Rating

4.7
39 Reviews

The first project that pb+j completed was a Shopify site development for a car suspension manufacturer. The company wanted to migrate their e-commerce store to Shopify and increase their conversion rate. As a result of pb+j's work, the client saw an increase in their conversion rate and abandoned cart rate, which had a significant impact on their business. The project management was excellent, with clear communication and well-organized deliverables.

The second project completed by pb+j was a UI/UX design and web development for a kitchen cutlery retailer. The company needed assistance with site issues and maintenance, as well as a customer journey overhaul. The results were ongoing, but the client had already seen improved store speed, fixed glitches, and a successful integration with a new partner. Their project management was excellent, and the client found them to be extremely capable, flexible, and accommodating.

The third project involved email marketing for a natural dog treats and chews company. PeaksNpaws wanted to improve their customer retention and conversion rate. As a result of pb+j's work, their conversion rate improved to 4%+, and their repeat customer rate increased from 12% to 22%. The project management was extremely professional and transparent, and the client was impressed with pb+j's design capabilities and content writing. Overall, the client was very happy and satisfied with everything pb+j did.

Timeliness

4.8

Service Excellence

4.7

Value

4.5

Would Recommend

4.8

Awards

37052

2022