OWORKERS

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Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies. 

Client Insights

Industry Expertise

eCommerce

20%

Business services

15%

Gaming

10%

Government

10%

Information technology

10%

Media

10%

Medical

10%

Advertising & marketing

5%

Manufacturing

5%

Retail

5%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 40%

Common Project Size

$10K-$49K 1 project

Clients

  • BACK MARKET, Inc.
  • Appen
  • Xerox
  • University of Geneva

Highlights from Recent Projects

Overall Rating

4.5
2 Reviews

The first project undertaken by OWORKERS was the Application Management Services for a Live Streaming Platform. The company was hired to monitor the Hakuna live streaming app in the US, MENA, and India regions. With the team of moderators operating 24/7, OWORKERS improved monitoring coverage and reduced the abuser rate, resulting in cleaner services for the app. The workflow between the client and OWORKERS was effective, with communication taking place through the Slack channel. The client was impressed with the company's ownership and commitment to improving the quality of services for users.

The second project involved BPO Services for a RegTech Company, where OWORKERS helped set up a BPO team of document verification officers inside the European Union. The team of 15 people processed various types of ID documents 24/7. The workflow between the client and OWORKERS was highly effective, with daily communication through Slack and organized calls when necessary. The client found OWORKERS impressive for their ability to solve problems quickly and effectively, as well as their quick feedback and decision-making process. Overall, the client was satisfied with the service provided by OWORKERS.

Timeliness

4.5

Service Excellence

4.5

Value

4.5

Would Recommend

4.5