NSI

NSI completed a project providing Managed IT Services for a Nonprofit Organization. Naugatuck YMCA hired NSI to provide IT support, minimize troubleshooting time, and stay up to date with technology. NSI successfully supported the organization through IT transitions, such as transitioning to a new phone system and cloud-based survey system, and assisting with cyber security and staff training. As a result, the YMCA became more efficient and safer in the area of cyber security, and NSI's project management was prompt and responsive.

NSI also completed a project for an Energy Solutions Provider, upgrading their old internet small computer system interface (iSCSI) switch and network interface card (NIC) to a newer and faster solution. As a result, the network became more stable and faster than before. The project management was efficient and responsive, and the customer service team and their knowledge were impressive to the client.

Lastly, NSI provided Managed IT Services for a Counseling & Referrals Company, offering ongoing IT support and assistance with onboarding new devices, setting them up correctly, and providing software support. NSI's project management was efficient and responsive, and the client was impressed by their customer service and approach to their work. The client had no areas for improvement to critique and recommended potential customers to meet with their account representative early and often to make their expectations clear.