Matrix Integration

The first project completed by Matrix Integration involved the installation and training of a new phone system for the Dubois County Child Support Office. The company was referred to the Deputy Prosecuting Attorney of the office, and was selected over others based on their high ratings, geographic location, and budget-friendly pricing. The project involved the delivery, installation, and staff training of the new phone system, which Matrix Integration accomplished successfully and in a timely manner. The company's personal attention to detail, friendly and courteous service, quick responses, and good presentation of options were particularly impressive.

The second project involved managed IT services for a commercial HVAC company, Climate Conditioning. The company had hired Matrix Integration to resolve network issues, provide tech support, and set up new hires. Matrix Integration was selected based on their high ratings, budget-friendly pricing, and compatibility with the company's culture and values. The project involved continuous support, and Matrix Integration successfully resolved the issues in a timely manner, demonstrating impressive turnaround times and experience.

The third project involved managed IT services for a K-8 school, SENSE Charter School. The company was already using Matrix Integration for IT support and hired them to monitor, support, and upgrade its IT infrastructure, and replace and upgrade staff computers. The company selected Matrix Integration based on their high ratings, geographic location, and alignment with its values. The project involved upgrading UPS units in server rooms, upgrading server nodes, cleaning up and relabelling server room cables, running connections to a new building, and setting up and delivering new staff computers. Matrix Integration has demonstrated excellent project management, continually updating on status changes, and working around the school's schedule to prevent disruption to everyday activities.