Loop Contact Solutions

Loop Contact Solutions completed three projects for various companies, each with impressive results and positive feedback. For a Tape & Label Dispenser Manufacturer, Loop provided lead follow-up services at expos, resulting in a 20+% transfer rate. Their flexible project management style, including weekly calls for review and adjustment, ensured the successful outcome of the project. The client was particularly impressed with their flexibility and ability to partner on a project not originally part of their core business.

For a premium razor company, Loop Contact Solutions provided customer support, resulting in significantly improved first response times to customer tickets. Loop's project management style included daily communication on Slack and monthly business review meetings over Zoom, demonstrating their ability to quickly learn and adapt to the client's needs. The client was impressed with Loop's fast learning and work pace, as well as their dedication to the client's business success.

For a natural beauty products manufacturer, Loop Contact Solutions provided call center services to maximize customer value and increase the number of subscribers. As a result, the client's subscriber count quadrupled, churn rate went down by more than 50%, and customer LTV more than doubled. Loop's project management style included daily communication at the beginning, which later transitioned to weekly and then monthly calls with reporting. The client was impressed with Loop's time to market, out-of-the-box thinking, and ability to turn client concerns into success. Overall, the client expressed satisfaction with the results.