Katico
visit site- $10,000+
- 2 - 9 employees
- Casper, WY
Based in Casper, Wyoming, Katico is a IT managed services company. The small firm was established in 2021. Their services include IT managed services, BI & big data consulting & SI, business consulting, and ECM consulting and SI.
Client Insights
Industry Expertise
60%
20%
15%
5%
Client Size Distribution
Midmarket ($10M - $1B) 15%
Enterprise (>$1B) 85%
Common Project Size
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Clients
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Highlights from Recent Projects
Katico completed a BI & Big Data Consulting project for Rarebreed Veterinary Partners. The project aimed to systematize escalation and knowledge retention by adopting a platform to streamline the Helpdesk and knowledge base needs. Katico provided evaluation and recommendation of Help Desk solutions, support in standing up the final Help Desk tool, building a Knowledge Base library, developing a Service Center, and daily support in maintenance and analytics. The project was completed on time, on budget, and in scope. The team was punctual, driven, passionate, and provided frequent and effective communication. The primary form of communication was virtual meetings and email. The team's support and training after the rollout were impressive, although there were some challenges with staff behavioral change and end-user adaptation.