Kantipur Management Private Limited

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Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.

Client Insights

Industry Expertise

Telecommunications

25%

Information technology

20%

Business services

18%

Medical

9%

Automotive

7%

Financial services

7%

Government

6%

Consumer products & services

5%

Real estate

3%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Kantipur Management Private Limited provided call center services for Jagdamba Motors Pvt. Ltd, the sole distributor of TVS 2W and 3W. The team of 6-10 employees was responsible for maintaining detailed call logs, resolving customer complaints, meeting sales targets, preparing monthly reports, and ensuring customer satisfaction. The project resulted in measurable outcomes such as high First Call Resolution (FCR) rate, excellent Customer Satisfaction Index (CSI) score, and strong agent performance. Kantipur Management Private Limited delivered items on time, responded to the company's needs, and provided proper project management. The primary form of communication was in-person meetings, and the company was impressed by the range of customizable services, advanced technology, and multilingual support offered. Overall, there were no areas for improvement identified, and the project was considered the best vendor work to date for the company.

Timeliness

4.5

Service Excellence

5.0

Value

4.0

Would Recommend

5.0