IdeasUnlimited

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IdeasUnlimited is a support services provider based in the Philippines. They were founded in 2010 and have 68 employees. They specialize in voice services, HR services, and non-voice BPO for clients in the e-commerce, financial services, and healthcare fields.

Client Insights

Industry Expertise

eCommerce

30%

Business services

10%

Consumer products & services

10%

Gaming

10%

Medical

10%

Telecommunications

10%

Financial services

5%

Information technology

5%

Manufacturing

5%

Real estate

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$10K-$49K 23 projects

$50K-$199K 6 projects

<$10K 5 projects

Clients

  • TravelWifi
  • PatPat
  • SMM Global
  • Dallas Maids

Highlights from Recent Projects

Overall Rating

4.9
42 Reviews

The first project involved providing call center services for Zoomo, an electric bike provider. IdeasUnlimited was hired to handle customer inquiries and orders, and they were able to perform direct work in Zoomo's software. They also added a chat script to the website and worked on Interactive Voice Response (IVR) for the phone system. Although they faced some difficulties with longer call times, Zoomo was appreciative of their efforts to comprehend the company's demands and their top-notch management.

The second project was CRM back-office support for BIOMILQ, a biotechnology company. IdeasUnlimited assisted with CRM back office tasks, updated the platform, and handled data-related activities. They also provided LinkedIn marketing services to generate leads and connect with investors and borrowers. BIOMILQ was impressed with the effectiveness of IdeasUnlimited's proactive team and their ability to meet deadlines and stay under budget.

The third project involved translation and voiceover services for Xanadu, a quantum computing company. IdeasUnlimited was hired to provide prompt and competent translation and voiceover services for external clients. Xanadu was highly satisfied with the caliber and turnaround speed of IdeasUnlimited's voiceover artists and their exceptional response time and transparent pricing. Overall, there were no areas for improvement identified by Xanadu.

Timeliness

4.9

Service Excellence

4.9

Value

4.9

Would Recommend

4.9

Awards

81587

2023

81589

2023

81608

2023

81631

2023

81633

2023