Hugo

Hugo completed a project for a marketing & advertising company, providing customer support and lead qualification. The company saw an increase in productivity, innovation, and competitive edge, as resources were redirected to new business ventures and strategic priorities. Hugo ensured efficient day-to-day operations, and their operational support liberated the company from routine tasks, allowing them to focus on growth and strategic initiatives. The team at Hugo was very proactive, enthusiastic, and always ready to help, making them an ideal partner for the project.

In another project, Hugo worked with an environmental services company to focus on innovation and improve the recommendation engine. The result was a remarkable transformation in operations, with a four times faster update of solution pages and customer responses occurring in under two hours. This demonstrated the company's dedication to innovation and exceptional customer experiences, setting new industry benchmarks. The team at Hugo provided thorough onboarding and documentation, making the process easy to follow and ensuring a 97% accuracy rate, reducing the need to redo work.

Lastly, Hugo worked with a IT services firm, providing outsourced accounting and content writing. The company was able to free up significant capacity and improve efficiency compared to in-house hiring. Hugo's specialization in finance and content writing allowed for regular financial reports and statements, as well as publication-ready content. Their project management involved active listening to project requirements and a sense of transparency through regular check-ins and progress updates. The team's efficiency, expertise, and friendliness made them an easy, fast, and streamlined partner for the company.