Hit Rate Solutions

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Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

Client Insights

Industry Expertise

Business services

30%

Consumer products & services

10%

Financial services

10%

Manufacturing

10%

Retail

10%

Telecommunications

10%

eCommerce

10%

Hospitality & leisure

5%

Medical

5%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 25%

Common Project Size

<$10K 2 projects

$10K-$49K 2 projects

$200K-$999K 1 project

Clients

  • CleanWel Solutions
  • ShedsForLessDirect.com
  • Capital Placement Agency
  • WorldKonnect LLC

Highlights from Recent Projects

Overall Rating

4.7
9 Reviews

The first project that Hit Rate Solutions completed was a Sales Outreach for a Food Safety Consulting Company. The owner of the company hired Hit Rate Solutions to increase leads, sales, and repeat customers for the business. The company was satisfied with the results and feedback received, and noted the responsiveness and dedication to project goals of the Hit Rate Solutions team.

The second project completed by Hit Rate Solutions was a Call Center Services for a Real Estate Software Firm. The company hired Hit Rate Solutions to assist with increasing sales transfers. The company found the work ethic, cost efficiency, and optimism of the Hit Rate Solutions team to be impressive and unique.

The third project completed by Hit Rate Solutions was Phone Answering & Data Encoding Services for a Locksmith Firm. The owner of the locksmith company hired Hit Rate Solutions to provide fast and high-quality responses to customers and assist with office work. The owner was pleased with the project management and communication, and was impressed by the commitment of the Hit Rate Solutions team to the project.

Timeliness

4.7

Service Excellence

4.7

Value

4.6

Would Recommend

4.7