Fusion Business Solutions (P) Limited

visit site

Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

Client Insights

Industry Expertise

Business services

40%

Financial services

10%

Hospitality & leisure

10%

Other industries

10%

Real estate

10%

eCommerce

10%

Information technology

5%

Medical

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

<$10K 18 projects

$10K-$49K 18 projects

$50K-$199K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
50 Reviews

Fusion Business Solutions (P) Limited was hired to provide back-office support for an insurance agency. The company was tasked with improving efficiencies and daily download of transactions from company websites, renewal of insurance policies in the agency management system, and updating details in the client file to reflect downloaded changes or renewal of policies. The project resulted in daily reports on the work performed and the company was highly motivated to create value for the business. The team was responsive to requests for additional work and demonstrated great communication skills.

Lindquist Insurance Associates, Inc. hired Fusion Business Solutions (P) Limited to assist their licensed agents in expediting transactions and providing excellent service to customers. The project resulted in timely deliverable transactions and the company was satisfied with the proactive communications and measures to ensure that goals were met. The team was highly proactive, delightful to work with, and demonstrated excellent communications.

Allegiance First Insurance hired Fusion Business Solutions (P) Limited for customer service and back-office support. As a result of the project, the company has experienced improved communication and reliability. The team was always communicative, delivered items on time, and was very adaptive to their business and expectations. They were also very communicative and willing to go the extra mile to help with all tasks.

Timeliness

4.9

Service Excellence

4.9

Value

4.9

Would Recommend

4.9

Awards

70897

2023

70887

2023

70896

2023

81596

2023

70891

2023