First Point Communications

First Point Communications completed a project for Royal LePage Terrequity, a real estate firm, by providing outbound call center services for lead qualification and setting appointments. The company's goal was to build the pipeline and increase sales, and the results were outstanding, leading to an increase in sales by 500%. The workflow between the teams was effective, with daily visibility into progress and weekly calls to sync up on goals and progress.

The company also worked on a project for an enterprise software solutions provider, providing appointment setting services. The goal was to augment the internal appointment setting efforts, and First Point's services were critical in building a solid pipeline and winning opportunities in some under-performing segments. Their project management style included thorough planning, weekly meetings, and a campaign dashboard to track results and ongoing campaigns.

In addition, First Point Communications completed a project for a software provider for telecom, energy, and power utility companies, providing lead generation help in Latin America. The company's goal was to emulate its success in North America and Europe, and the measurable outcomes of the project were not shared, but the company expressed satisfaction with the results. First Point's project management style was collaborative and flexible, with a slow start that gained momentum to deliver consistent results.