Faye

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Faye Business Systems Group is a global technology company based in Woodland Hills, Calif. with more than 50 employees. They have offered CRM consulting solutions to mid-market and enterprise-level clients since their founding in 2010.

Client Insights

Industry Expertise

Business services

10%

Financial services

10%

Government

10%

Information technology

10%

Manufacturing

10%

Medical

10%

Retail

10%

Supply Chain, Logistics, and Transport

10%

Advertising & marketing

5%

Client Size Distribution

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 40%

Common Project Size

$200K-$999K 1 project

$1,000,000-$9,999,999 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Overall, the company Faye has completed three projects with positive feedback from the clients. The first project was a CRM implementation for a transportation company. The project involved implementing SugarCRM to allow the sales team to track daily operations between the companies. Faye facilitated meetings to understand the design and requirements and provided support for system implementation and user adoption. The transportation company has been pleased with the services provided by Faye, particularly highlighting their project management and communication.

The second project involved SugarCRM management for a valuation services company. Faye was tasked with managing the company's SugarCRM system, including development and maintenance. The client was satisfied with Faye's ability to understand their business and to provide strategic solutions. They also praised Faye's strong communication, project management, and resources, despite some bottlenecking issues due to resource allocation.

The third project was SugarCRM services for a construction company, which involved transitioning the company from analog to digital systems. Faye integrated the enterprise version of SugarCRM and provided critical support for the company's rapid growth. The client praised Faye's project management and support, appreciating their ability to understand the company's needs and to respond quickly to make changes or improvements. Despite the need for more resources, the client was impressed with Faye's performance and recommended engaging them as partners.

Timeliness

4.7

Service Excellence

5.0

Value

4.8

Would Recommend

5.0