Enshored

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Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.

Client Insights

Industry Expertise

Consumer products & services

30%

eCommerce

30%

Financial services

20%

Information technology

20%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 50%

Common Project Size

$50K-$199K 3 projects

$200K-$999K 2 projects

$10K-$49K 1 project

Clients

  • LevelUp
  • Rocksbox
  • Peloton
  • Paddle.com

Highlights from Recent Projects

Overall Rating

4.8
10 Reviews

Enshored was hired by a supply chain, logistics, and transport company to provide operations support and back office data entry. The team of 2-5 employees created a better workflow and increased productivity for the company's ocean operations department. Enshored's project management was efficient and responsive, delivering items on time and communicating through virtual meetings and email. The company was impressed by Enshored's ability to tailor the team to their specific needs and requests.

ShineX, a marketing company specializing in RFPs and contracts, hired Enshored to outsource some of their work in order to save costs and scale their team up and down as needed. Enshored supported ShineX's team in demand-generation activities, digital activity, and SEO work. The collaboration resulted in significant cost savings and the ability to provide more affordable services to customers. Enshored's project management was strong and they were commended for their no-drama attitude and efficient communication.

Enshored was also engaged by an innovative marketplace built by avid RVers to complete web and UI/UX design tasks. The team of 10-15 employees meticulously built out each campground in the system, accurately placing RV spots on a map and applying precise amenities and specifications to each spot. Enshored demonstrated strong project management skills, delivering items on time and maintaining open lines of communication. The company was impressed by the team's flexibility and responsiveness, and both parties learned and grew through the mutual goal accomplishment.

Timeliness

4.6

Service Excellence

4.8

Value

4.8

Would Recommend

5.0

Awards

36990

2022

37746

2022