EMPIST

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EMPIST is an award-winning technology provider headquartered in Chicago. Founded in 2000, they have 75 employees across the world that serve organizations and industries with a heavy dependency on technology. Their primary services include IT support, website development, and digital marketing.

Client Insights

Industry Expertise

Financial services

25%

Legal

20%

Manufacturing

20%

Medical

20%

Non-profit

15%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 10%

Common Project Size

<$10K 3 projects

$10K-$49K 2 projects

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
11 Reviews

EMPIST's virtual support project for a PR firm involved converting the company fully to the virtual world. They took the time to learn the accounting software, Peachtree, and then worked to make it operational remotely. The firm's CFO was impressed by EMPIST's prompt response time and excellent project management. He was able to operate remotely and was extremely satisfied with EMPIST's service desk engineer, Tyler, who was patient and competent.

For the digital marketing project with a baby clothing brand, EMPIST managed their social media accounts and email marketing. The company experienced significant success, including a more than doubled Instagram following and a 6X increase in email revenue since working with EMPIST. The company's director of digital strategy praised EMPIST's communication processes, flexibility, and ability to adapt to their brand preferences. They were impressed with EMPIST's project management and found their workflow to be very effective.

EMPIST's IT support project for a professional medical association involved advanced networking, system administration, helpdesk management, and hardware warranty handling. The network administrator was impressed by the quality of work, punctuality, and the impact of the engagement. He mentioned that EMPIST has helped the association transition phone systems and managed the entire project smoothly. While the server team was understaffed, the network administrator emphasized that EMPIST's knowledge and understanding of their environment was impressive and highlighted that their partnership has been a huge advantage for the association.

Timeliness

4.7

Service Excellence

4.8

Value

4.3

Would Recommend

4.9