Connext

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Connext Global Solutions is a non-voice bpo/back office services company. The midsize Honolulu, Hawaii-based agency was launched in 2014. Their team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), voice services, and business consulting.

Client Insights

Industry Expertise

Information technology

40%

Financial services

35%

Medical

10%

Dental

5%

Real estate

5%

Retail

5%

Client Size Distribution

Midmarket ($10M - $1B) 85%

Enterprise (>$1B) 15%

Common Project Size

<$10K 1 project

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

The first project Connext completed involved staff augmentation for a title and escrow company. The company was in need of support with internal processing tasks and Connext provided over 20 employees to support a variety of functions within the business. The results of the engagement demonstrated significant progress, with Connext providing highly talented candidates and streamlining the recruitment process, leading to growth of the business and improved client satisfaction. The workflow between the two teams was highly effective, with Connext assigning an account manager to ensure daily operations ran smoothly and being responsive to any issues that arose.

The second project involved IT staff augmentation for a payment services company. Connext provided personnel who were trained, effective, productive, and engaged. The workflow between the two teams was excellent, with effective communication and follow-through. The most impressive and unique aspect of the engagement was Connext's entrepreneurial, patient, and people-focused approach, along with their steady values. Overall, the engagement was successful, with no major areas for improvement identified.

The third project focused on accounting for a real estate development firm. Connext was engaged to provide payroll, AP, AR, back office administration, and property management support. The engagement resulted in the hiring and onboarding of a controller/manager and three staff resources to manage the financial operations of the firm. The results and feedback from the engagement were positive, with Connext providing high-quality resources and demonstrating professionalism and responsiveness. The company found no areas for improvement and was very pleased with the performance.

Timeliness

5.0

Service Excellence

5.0

Value

4.8

Would Recommend

5.0

Awards

81633

2023

37003

2022