Top 100 Back Office BPO Companies

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Top 100 Back Office BPO Companies

The Best of January 2024

Back-office BPO companies offer a wide range of non-client-facing services that can take your business to the next level. They provide fantastic support in accounting, HR, payroll, sales, IT, and more. 
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List of the Best Back Office BPO Services

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  • 62
    (16 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Wilmington, DE

    Label Your Data provides high-end data validation services and was founded in Kyiv, Ukraine in 2019. With a team of about 5 employees, they use deep learning and machine learning to provide data annotation services to small and mid-sized companies in IT, advertising, and business services industries. Other services include market research, BPO services, AI, and more.

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    Clients

    • Hypatos GmbH
    • KAUST
    • Paperplane
    • Blue City Technology

    Industries

  • 63
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      3.5
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

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    Industries

  • 64
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

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    Industries

  • 66
    (12 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Portland, OR

      TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

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    Clients

    • Bank of America
    • Merrill Lynch
    • Taxpayer Association of Oregon
    • C2 Financial Corp.

    Industries

  • 67
    (31 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

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    Clients

    • The Law Office of Robert David Malove
    • Hammerschmidt
    • Stickradt
    • & Associates

    Industries

  • 68
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.7
    • $5,000+
    • 2 - 9 employees
    • Los Angeles, CA

    Launched in 2013, Clarke Executive Services Group LLC is a business consulting and HR firm. The small Los Angeles, California-based team specializes in business consulting and HR services.

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    Industries

  • 69
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      4.9
    • $50,000+
    • 10,000+ employees
    • Wei Fang Shi, China

    Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.

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    Industries

  • 70
    (2 Reviews) 4.8
    • Timeliness

      4.0
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Angeles, Philippines

    Cloudstaff is an outsourcing company based in Sydney with an office in Angeles City, Philippines. The company, founded in 2005, has more than 1,000 employees and provides non-voice BPO/back office services, custom software development, accounting, voice services, finance & accounting outsourcing  (FAO), and commercial property management services. Cloudstaff serves midmarket and small companies in various industries like hospitality & leisure, IT, financial services, and real estate. 

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    Clients

    • Vistra
    • Red Rooster
    • Oracle
    • HP

    Industries

  • 71
    (12 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.6
    • $1,000+
    • 50 - 249 employees
    • Jaipur, India

    Founded in 2007, MindSpace Outsourcing Services has a team of 24 provide tax preparation, payroll processing, bookkeeping, and financial accounting services to their clients. They typically serve small and mid market companies in the advertising, business services, real estate, consumer products, and IT industries. 

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    Industries

  • 72
    (13 Reviews) 4.7
    • Timeliness

      4.6
    • Service Excellence

      4.7
    • Value

      4.6
    • Would Recommend

      4.8
    • $5,000+
    • 250 - 999 employees
    • London, United Kingdom

    Flat Rock Technology is a development agency headquartered in London, with an office in Varna, Bulgaria. Since 2008, their team of 88 has been specializing in custom software development, mobile app development, UX/UI design, and more for mainly midmarket-size clients. They primarily serve clients in the IT, consumer products & services and media industries. 

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    Clients

    • Audiocodes
    • Brompton
    • Motor Fuel Group
    • Hiddentec

    Industries

  • 73
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Springfield, MO

    Bottleneck Virtual Assistants is a business process outsourcing agency founded in 2016. Based in Springfield, Mo., the team of 15 employees specializes in non-voice BPO/back office services and voice services.

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    Industries

  • 74
    (18 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Manila, Philippines

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

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    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

  • 75
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $5,000+
    • 10,000+ employees
    • Monterrey, Mexico

    App development firm Softtek was launched in 1982. The large Monterrey, Mexico-based team focuses on mobile app development, non-voice bpo/back office services, custom software development, and web development.

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    Industries

  • 76
    (62 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 250 - 999 employees
    • Los Altos, CA

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

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    Clients

    • Hacking Law Practice
    • Wondermint
    • Fagan Fagan & Davis
    • Merchbar

    Industries

  • 77
    (44 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • T'bilisi, Georgia

    Again Again Agency, a marketing strategy company, was launched in 2021. They are located in T'bilisi, Georgia and T'bilisi, Georgia and have a small team. Their services include marketing strategy, business consulting, direct marketing, market research, and more.

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    Clients

    • Marketing Company

    Industries

  • 78
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.8
    • Undisclosed
    • 1,000 - 9,999 employees
    • Boise, ID

    PartnerHero is a customer service outsourcing company launched in 2014. The large team focuses on customer service outsourcing, back office outsourcing, call center services, and finance & accounting outsourcing (FAO). The agency is located in Boise, Idaho.

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    Industries

  • 79
    (3 Reviews) 4.0
    • Timeliness

      4.2
    • Service Excellence

      4.0
    • Value

      3.7
    • Would Recommend

      4.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Shah Alam, Malaysia

    Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.

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    Industries

  • 80
    (15 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Kyiv, Ukraine

    Leading Solution is a marketing agency based in Kyiv, Ukraine, with more than two employees. They have provided direct marketing, market research, and email marketing services since their founding in 2015. They work with clients in the industries of IT services and real estate.

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    Clients

    • Adobe
    • Cushman & Wakefield
    • Preply
    • Freshworks

    Industries

  • 81
    (1 Reviews) 5.0
    • Timeliness

      4.0
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10,000+ employees
    • Sofia, Bulgaria

    TELUS International is a BPO contact center headquartered in Sofia, Bulgaria. They also have offices in Bucharest, Romania, and Old Trafford, United Kingdom. Founded in 2004, they have about 1,092 employees that serve clients in the financial, gaming, and IT industries. They specialize in voice services.

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    Clients

    • Workplace Safety and Insurance Board

    Industries

  • 82
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.5
    • $250,000+
    • 1,000 - 9,999 employees
    • București, Romania

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

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    Industries

  • 83
    (18 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Torreón, Mexico

    Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.

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    Clients

    • Now Prop Preservation LLC
    • ASI Inc.

    Industries

  • 84
    (16 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Dhaka, Bangladesh

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

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    Clients

    • Kairos Living
    • Pool Guard USA
    • Accordion Group Australia
    • Property Recruitment Company UK

    Industries

  • 85
    (9 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      4.9
    • $75,000+
    • 50 - 249 employees
    • Florianopolis, Brazil

    Ubiminds is a digital product developer based in Florianopolis, Brazil that has served its customers since 2017. Their team of 10–50 employees specializes in IT staff augmentation, custom software development, and HR services.

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    Clients

    • Ar.IO
    • FranklinCovey
    • KBRA
    • LaceWork

    Industries

  • 86
    (4 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Austin, TX

    Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

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    Industries

  • 87
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Sheridan, WY
    Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.
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    Industries

  • 88
    (23 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      4.9
    • $5,000+
    • 250 - 999 employees
    • Plainview, NY

    Tech2Globe Web Solutions is a web development agency that was founded in 2014. They are headquartered in New Delhi, India, and consist of 82 employees. The company specializes in E-commerce development, web development, and HR consulting and outsourcing. 
     

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    Clients

    • Delivery Hero
    • Foodora
    • Ordering Online System
    • QUIQUP

    Industries

  • 89
    (7 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Chicago, IL

    Established in 1960, Tab Service Company is a small finance & accounting outsourcing (FAO) company in Chicago, Illinois. Their services include finance & accounting outsourcing (FAO), non-voice bpo/back office services, application management & support, and custom software development.

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    Industries

  • 90
    (1 Reviews) 4.0
    • Timeliness

      3.5
    • Service Excellence

      4.0
    • Value

      3.0
    • Would Recommend

      3.5
    • $1,000+
    • 250 - 999 employees
    • Jefferson City, MO

    GroupOne Health Source is a full service medical billing and consulting firm based in Jefferson City, Mo. Since 1991, their current team of 108 has been specializing in non-voice BPO services, voice services, and transcription for clients in the medical field. 

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    Clients

    • Sunshine Pediatrics
    • Prime Healthcare Providence
    • South Boston Pediatrics
    • Tampa Cardiac Specialists

    Industries

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