Top 100 Back Office BPO Companies

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Top 100 Back Office BPO Companies

The Best of January 2024

Back-office BPO companies offer a wide range of non-client-facing services that can take your business to the next level. They provide fantastic support in accounting, HR, payroll, sales, IT, and more. 
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List of the Best Back Office BPO Services

  • 211
    (19 Reviews) 4.3
    • Timeliness

      4.2
    • Service Excellence

      4.3
    • Value

      4.0
    • Would Recommend

      4.2
    • $1,000+
    • 1,000 - 9,999 employees
    • Atlanta, GA

    Global Payments is a payment technology solutions agency founded in 1967. With its headquarters in Atlanta, and offices in Ontario, Manilla, Philippines, and Leicester, United Kingdom, Global Payments has a team of over 3,000 employees. They offer non-voice BPO/back office services to business, consumer product, and healthcare and medical industries. Global Payments provided payment processing services to a therapy practice. The practice no longer needs to devote as much time to this function and can now focus more time growing their business. “GlobalPayments conducts service seamlessly; I've never had to worry. They're always ahead of time with superb communication and product.” – Customer Service Head, Therapy Practice 

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    Industries

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  • 212
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Venetia, PA

    Grau & Associates is an association management firm based in Venetia, Pa. Their team of over 50 people offers services in business consulting, HR services, and back-office services. Their business consulting services specializing in association management.

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    Clients

    • Burnett Group Inc.
    • National Job Corp's Association
    • Association of Professional Pipeline Surveyors

    Industries

  • 213
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Cebu City, Philippines

    A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

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    Industries

  • 214
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Sofia, Bulgaria

    Pontica Solutions is an international outsourcing company founded in 2015 specialized in delivering customer experience (CX) and innovative digital solutions. 800+ experts from Sofia, Varna, Burgas, Bulgaria and Kraków, Poland work for their clients - global companies in High Tech, FinTech, Health Tech, Games and Entertainment, Logistics and E-commerce. Services include CX in 20+ languages, Software Development and Technical Support, AI and Digital Transformation, Training, Quality Assurance, Recruitment solutions.

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    Industries

  • 215
    (7 Reviews) 4.6
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    • Robert R. McGill Air Conditioning INC
  • 216
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Ocala, FL

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

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  • 217
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY
    Real Assistance, Inc. Is a non-voice bpo/back office services company based in New York, New York. The small team focuses on non-voice bpo/back office services and business consulting. The firm was launched in 2020.
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    Industries

  • 218
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • London, United Kingdom

    Executary, a back office outsourcing company, was founded in 2023. Their small team is headquartered in London, United Kingdom. Their services include back office outsourcing, social media marketing, and call center services.

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    Industries

  • 219
    (8 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.9
    • Undisclosed
    • 10 - 49 employees
    • Portland, OR

    Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

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  • 220
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Sofia, Bulgaria

    Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

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    Industries

  • 221
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Edmonton, Canada
    Non-voice bpo/back office services company Consentia Inc. Is located in Edmonton, Canada. They offer non-voice bpo/back office services, voice services, ECM consulting and SI, transcription, and more and were established in 1972.
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    Industries

  • 222
    (11 Reviews) 4.9
    • Timeliness

      4.6
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Makati, Philippines

    MCVO Talent Outsourcing Services is a BPO offshore company headquartered in Makati City, Philippines. The team of more than 100 employees also works from Deerfield Ill. Founded in 2017, they serve mostly small business clients in financial services. Services include accounting, non-voice BPO, PPC, and more.

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    Clients

    • TWA Photographic Artists
    • Wilson Sarkis Photography
    • Spincar
    • Simply Studio

    Industries

  • 223
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Charlotte, NC

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

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    Industries

  • 224
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $250,000+
    • 1,000 - 9,999 employees
    • Santa Clarita, CA

    Human resources firm Tri Source International, LLC was established in 2007. They are based in Santa Clarita, California and have a large team. Their services include HR services, non-voice bpo/back office services, branding, voice services, and more.

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    Industries

  • 225
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Bellevue, WA

    Redtech is a custom software development firm. They are located in Bellevue, Washington and have a midsize team. Their services include custom software development, non-voice bpo/back office services, digital strategy, web development, and more. The agency was established in 1995.

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  • 226
    (1 Reviews) 0.5
    • Timeliness

      0.5
    • Service Excellence

      0.5
    • Value

      3.0
    • Would Recommend

      0.5
    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

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    Industries

  • 227
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

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    Industries

  • 228
    (4 Reviews) 4.5
    • Timeliness

      4.6
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Santo Domingo, Dominican Republic

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

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    Industries

  • 229
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Armenia, Colombia

    Sharkhelpers, a non-voice bpo/back office services company, is based in Armenia, Colombia. Established in 2019, the small team provides non-voice bpo/back office services and HR services.

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    Industries

  • 230
    (2 Reviews) 2.8
    • Timeliness

      2.8
    • Service Excellence

      2.8
    • Value

      2.8
    • Would Recommend

      2.8
    • $1,000+
    • 10 - 49 employees
    • Louisville, KY
    Call center company Super Virtuals was established in 2019. They are headquartered in Louisville, Kentucky and have a small team. Their services include call center services, sales outsourcing, HR services, back office outsourcing, and more.
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    Industries

  • 231
    (8 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Outstaff Your Team, a custom software development firm, was established in 2021. Their small team is headquartered in Kyiv, Ukraine. Their services include custom software development, IT staff augmentation, HR services, product design, and more.

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    Industries

  • 232
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Johannesburg, South Africa
    DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.
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    Industries

  • 233
    (1 Reviews) 4.0
    • Timeliness

      3.5
    • Service Excellence

      4.0
    • Value

      3.5
    • Would Recommend

      3.5
    • $10,000+
    • 1,000 - 9,999 employees
    • Hebron, KY

    Pomeroy is an IT infrastructure solutions company based in Hebron, KY, with offices in Bourne End, UK, Pittsburgh, PA, and New York. Since it was founded in 1982, the team has grown to over 3,00 employees. Pomeroy provides IT managed services, non-voice BPO/back office services, and cybersecurity capabilities.

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    Industries

  • 234
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • San Jose, CA

    LiveHelpIndia is a back office outsourcing company founded in 2006. They are headquartered in San Jose, California and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and sales outsourcing.

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    Industries

  • 235
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Miami, FL
    Founded in 2009, STAFFVIRTUAL is a midsize non-voice bpo/back office services company based in Los Angeles, California. Their services include non-voice bpo/back office services, voice services, HR services, and accounting.
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  • 236
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • PARLIN, NJ

    Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.

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    Industries

  • 237
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 1,000 - 9,999 employees
    • Hoang Mai, Vietnam
    Non-voice bpo/back office services company Pure Moderation was founded in 2006. They are headquartered in Hoang Mai, Vietnam and have a large team. Their services include non-voice bpo/back office services, application testing, voice services, and mobile app development.
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    Clients

    • Social Networks
    • Dating Sites
    • E-Commerce

    Industries

  • 238
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • New York, NY

    AIMLEAP - Full-Stack Techies is an IT managed services company founded in 2012. The firm provides IT managed services, mobile app development, web development, IT strategy consulting, and more and has a midsize team.

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    Clients

    • McAfee
    • Mastercard
    • Neho
    • Meta

    Industries

  • 239
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Sheung Wan, Hong Kong, China

    OPKO Finance is an accounting firm based in Sheung Wan, Hong Kong with more than 10 employees. Founded in 2012, they provide tax preparation, payroll processing, and bookkeeping solutions for various clients.

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    Clients

    • CoinUp Limited
    • Somasia Barbecues LTD
    • ARENA Consulting Co Ltd

    Industries

  • 240
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees

    Medcare MSO is a , -based non-voice bpo/back office services and answering service. They provide non-voice bpo/back office services and voice services and were founded in 2012.

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    Industries

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