CloudTask
visit site- $1,000+
- 10 - 49 employees
- North Miami Beach, FL
CloudTask is a phone answering service established in 2014. Headquartered in North Miami Beach, Florida and Medellín, Colombia, their midsize team specializes in voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), transcription, and more.
Client Insights
Industry Expertise
34%
33%
33%
Client Size Distribution
Small Business (<$10M) 15%
Midmarket ($10M - $1B) 45%
Enterprise (>$1B) 40%
Common Project Size
$10K-$49K 8 projects
$50K-$199K 2 projects
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
CloudTask was tasked with increasing sales revenue and the number of closed sales deals in a specific period for signage company Octink. The project resulted in a noticeable increase in sales revenue and closed sales deals, exceeding the client's expectations. CloudTask displayed meticulous planning, proactive communication, and an agile approach, ensuring smooth project execution and responsiveness to the client's needs. Their project management was exemplary, making them stand out as a valuable partner.
For Sontay France, CloudTask's project focused on increasing the sales pipeline, achieving revenue growth, and improving sales team efficiency. The collaboration resulted in measurable outcomes such as an increase in the sales pipeline, revenue growth, and improved efficiency of the sales teams. CloudTask demonstrated exceptional efficiency and precision in project management, showing excellent communication and organization throughout the project. Their dedication to designing a comprehensive training program tailored to the client's products and industry was particularly impressive.
CloudTask also helped We Are Social (US) to drive lead generation and appointment setting, aiming to enhance sales figures. The project resulted in a minimum 20% increase in leads generated on a quarterly basis, cost reduction of at least 25% in recruitment and training expenses, and a 30% rise in the conversion rate of leads to actual sales. CloudTask consistently met project milestones and deadlines, swiftly acknowledged and acted on client needs, and utilized state-of-the-art project management tools. Their genuine interest in the results and commitment to ensuring the success of the projects made a noticeable difference in the outcomes.
Timeliness
Service Excellence
Value
Would Recommend
Awards
2023