Bit by Bit Computer Consultants

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Bit by Bit Computer Consultants is a 54-person IT firm founded in 1987. With headquarters in New York, they offer IT managed services, cybersecurity, custom software development, and other IT consulting & SI. They serve small and midmarket businesses in the financial, legal, and nonprofit industries.  

Client Insights

Industry Expertise

Financial services

25%

Legal

25%

Non-profit

25%

Other industries

25%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$50K-$199K 15 projects

$10K-$49K 8 projects

$200K-$999K 6 projects

Clients

  • Financial Services
  • Non-Profit
  • Legal
  • Business Services

Highlights from Recent Projects

Overall Rating

4.9
41 Reviews

The first project was for a financial services company, where Bit by Bit Computer Consultants provided IT and office management services. The team managed desktops, computer servers, and all IT infrastructure needs, resulting in high user satisfaction and a highly responsive service. The company invested between $300,000–$400,000 and found Bit by Bit to be responsive, committed, and confident in their work, with the only area of improvement being the need to switch out a couple of the original resources to better fit the company's culture.

The second project involved Bit by Bit providing IT managed services for an international nonprofit organization. The team was responsible for securing laptops, troubleshooting technical issues, and providing virtual CIO services. The client reported time savings and a quicker turnaround time with onboarding and offboarding, with Bit by Bit consistently exceeding expectations due to their level of IT support and responsiveness. The engagement is ongoing, with an investment of about $86,000, and the company found no areas for improvement.

In the third project, Bit by Bit provided on-site help desk support for a private equity firm, managing the company's network and systems setup. The team was highly responsive, efficient, and worked directly with employees to ensure quality service. The client reported consistent work quality and improvements in their systems, with Bit by Bit's biggest strength being their promptness in answering emails and questions. The engagement is ongoing, and the company found no areas for improvement, noting that working with Bit by Bit had been an amazing experience.

Timeliness

4.8

Service Excellence

4.9

Value

4.9

Would Recommend

4.9

Awards

42602

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42607

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81592

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81597

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47969

2023