BetterWorld Technology

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BetterWorld Technology, LLC is an IT managed services provider. Located in Reston, Va., with additional offices in Chicago and Atlanta, their team of over 10 serves small and midmarket businesses in industries such as nonprofit, healthcare, and business services. Additional services include IT strategy consulting, IT staff augmentation, and cybersecurity. They were founded in 2003.

Client Insights

Industry Expertise

Non-profit

35%

Energy & natural resources

15%

Medical

15%

Education

10%

Legal

10%

Financial services

5%

Government

5%

Hospitality & leisure

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 10%

Common Project Size

$10K-$49K 8 projects

<$10K 5 projects

$50K-$199K 3 projects

Clients

  • Mother McAuley Liberal Arts High School
  • Meridian International Center
  • Monumental Food
  • RiseBoro Community Partnership

Highlights from Recent Projects

Overall Rating

4.9
19 Reviews

The first project that BetterWorld Technology completed involved a provider changeover for a private liberal arts high school, where they implemented remote management, antivirus, server management, and VCIO services. As a result, the company was able to save money by removing redundant services and experienced a smooth transition. BetterWorld Technology impressed the client with their transparency and responsiveness, earning their respect and trust. The workflow between the client's team and BetterWorld's team was effective, with BetterWorld Technology providing prompt answers and solutions to any issues that arose.

In the second project completed by BetterWorld Technology, the company provided IT consulting and cybersecurity services to a security solutions company. BetterWorld Technology's IT consulting services exceeded the client's expectations, resulting in streamlined processes, increased efficiency, and cost savings. The project management was excellent, with BetterWorld Technology delivering items on time and responding promptly to the client's needs. The client was impressed by BetterWorld Technology's unique approach to problem-solving and their swift, efficient solutions.

The third project involved IT and development services for a gasoline industry company. BetterWorld Technology took on the project as a managed service provider, handling all of the client's endpoints in a small office environment and complementing remote users in three states. The company converted all of the client's apps from another MSP, migrated their Azure environment, and installed new monitoring software and AV as part of the conversion. The client found BetterWorld Technology to be attentive, good listeners, and project-oriented, and was particularly impressed by the CEO's knowledge and attentiveness. The workflow between the client's team and BetterWorld's team was collaborative, effective, and timely.

Timeliness

4.8

Service Excellence

4.9

Value

4.8

Would Recommend

5.0

Awards

37449

2022

37723

2022

37988

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37499

2022