Aidey

Aidey was hired by a self-help podcast with over 500k subscribers to handle customer support for their recently launched merchandise store. The team of 4 customer service specialists delivered relevant resolutions based on customer queries, generating reports and sending regular updates to the client. The engagement resulted in great customer service all around, with the Aidey team quickly understanding the platform and delivering dedicated, professional, and friendly support.

A data engineering firm developing AI-powered crypto and blockchain platforms hired Aidey to handle customer support for their crypto platform. Aidey's team managed everything from resolving customer queries to addressing their concerns over email, tickets, live chats, and calls. As a result, the most recent customer satisfaction survey suggests 91% of the firm's customers are satisfied with the resolution, accuracy, and the customer service they received.

A leading gas manufacturer with over 4+ factories across the nation hired Aidey to handle customer support for their newly launched eCommerce marketplace. Aidey's team took care of live chats, calls, and emails while resolving tickets raised by customers. The engagement resulted in improved customer engagement and scaling up of the support side of the business, with Aidey's team demonstrating dedication, support, and highly skilled customer service for the eCommerce platform.